Watch Part 1 Here: https://www.dabl.com/undercover-boss/undercover-boss/articles/undercover-boss-wild-wing-explodes-abusive-manager

Pt 1 isnt active

Why would I come to YOUTUBE to read an article about a video? You know what YouTube is, right?

It doesn't work. Is it a scam????

This never happens at a job. You just get abused and the management is either part of it or ignores it and blames you somehow. Extremely lucky situation for her.

It indeed is very rare, it should be more common but sadly these situations are rare. Anyway I hope you have a great day or rest of the day or night depending on your time zone 😁

I think in this regard, he’s thinking of his brand and how it was being represented. Sounds cynical, but maybe it did play a little part of it. But I’d like to think that he was truly genuine and put the needs of the employee before anything else. She was lucky that he was there to see what went down and acted on it.

Because most of middle management are also employees and might not care or have that parent mindset that the company is is their 'baby'. I could understand that this CEO feels a sucker punch that this franchise owner is literally doing his own thing and destroying the brand.

@shuki1 totally

The “boss” was much more disrespectful than the manager. He yelled in his face and completely belittled him.

He's the best uncover boss I've seen yet!

So..... Are you looking for some publicity?

Good

Nice

Amazing

👍

Our boss came out to tell us a co-worker had passed away. Then he had the balls to say: "He was just a body, we can replace him." I got so mad, I quit. That was so freaking rude.

Sociopathic more like

Sounds like Arrow Trucking when a driver fell asleep (Arrow pushed him too hard) and went of a cliff killing him, and his pregnant wife. Doug (the owner) said "Oh well. He should have drunk more Dr. Pepper. Trucking companies are that cold.

@Rain on Water jesus christttt, thats awful!

@MoonTheRacoon Sad to say. Trucking companies really are that cruel. I had a very close friend during the pandemic that kept telling dispatch that she was horribly sick and needed to go home. The ice-hearted Driver Manager kept telling her "If you can't deliver loads, then you can walk home". When she finally got home. She died two days later. I experience the same thing but managed to survive. There is a reason there is a driver shortage.

When I was 17, in my first job my boss told me that I had to ensure that I wrote everything I did down (not that I wasn't doing it, he was just stating what he wanted) and he continued, saying "because you might die on your way home from work tonight, but the company still needs to run tomorrow"

When he told her he wouldn't want anyone to treat his daughter that way, and she responded that she didn't have a dad to stick up for her, I felt that. Honestly, I'm in tears that this hard working young woman was given a shot at a better life.

Do you have a time stamp for this please? I think I missed it

@Bob's Ghost It's in part 1, a separate video.

@BassMunk thank you so much for the answer dude

@Bob's Ghost It actually happens in a longer version of this, maybe in part 1. When he comes back and finds she's upset she's standing at the cash register and he says he'll stick up for her.

@Ms Darby thanks for taking the time to answer me have a nice day

Finally, a CEO who is willing to stand up for his or her people. That manager had that poor girl in tears, and thought it was totally acceptable. When undercover CEO busted his chops and sent him packing, I was cheering. Such a rare thing anymore - both management treating their employees with respect, and CEO's / business owners keeping tabs on how things are actually going and sticking up for people who are being mistreated on the job. That CEO earned mass respect points in my book.

Also, it was a cultural upbringing thing with that manager. He sounded like he came from India or Pakistan where "perceived" disrespect of a man from a woman is not tolerated. Notice I said "perceived". I didn't see WHY he made her cry, but like the ceo said "there's no excuse for that kind of behavior (from the manager)". Here in the USA, its different, it's a melting pot of ideas, politics. I understand a 3000 year old culture is a difficult thing to overcome but seriously? If she were my sister or wife, I'd be having "words" with this..... man, "remonstrate" with him....

You just learned a very very horrible lesson. If the CEO had pulled the manager aside and privately reprimanded him not publicly embarrass him, I would cheer with you. If making her cry was so important, then why demonstrate the exact same disregard for the feelings of his manager by screaming and threatening; what he did was hypocritical, he did the same thing to his manger. Quietly and privately reprimand employees in a calm manner, allowing the employee the opportunity to express themselves. Dismiss only when you are certain the employee can not be rehabilitated and the company gains value by dismissing him. People who live by their emotions and not by a set of valued standards make horrible bosses.

Honestly, I guess what I was meaning was that I was glad the CEO stuck up for his mistreated employee, which many CEO's don't do, in my experience, and the jerk manager who was mistreating the employee finally understood what it felt like to be on the other side of it. He was dishing out the abuse for so long and getting away with it, with no reprimands, and he got caught red handed by the CEO who was so upset he let him have it and showed the jerk manager what it felt like, being put in the same position he was putting the people under him in. I DO understand that maybe, in his culture, that behavior is acceptable, and if he were like that at home with his family, that's their own personal business. But when you bring that attitude to the workplace here in the U.S., we DO have a different way of doing things than other places, and he was going against company policy in ALOT of ways, and by American standards, abusing the employees. Learn how the company you work for expects you to treat the people you manage, follow that to the best of your ability, be professional, and don't act like a jerk. The CEO was just practicing "what goes around comes around". I meant no offense to anyone, I meant no disrespect to anyone, I have step family from another culture, and I also married into a family from another culture, so I get cultural differences. Just saying that BASIC RESPECT AND POLITENESS go a long way, and there are better ways to handle it than how the middle eastern manager handled it.

@jt gardiner I do understand your point of view, the CEO did do the same thing the manager did. I think it was expressed that what the CEO witnessed was not the first and only time this has happened, that it happens all the time, and sometimes, getting a taste of your own medicine is the only way to really learn. I'm pretty sure there had been a lot of complaints to corporate about him by other employees, or else that particular establishment would not have been featured on undercover boss. I'm pretty sure corporate had sent people there before and the manager was as sweet and kind as could be because he knew who the corporate people were - notice how the manager was acting tyrannical and monster like in front of the CEO, who was undercover, not knowing it was him, and IMMEDIATELY changed his attitude to "sweet as apple pie" the moment the CEO revealed himself? That said more than enough, the CEO saw the situation for what it was, and knew that trying the soft handed approach would not go anywhere, as it had probably been employed before. The CEO was very obviously outraged, and knew a tough approach was the only way. Maybe I am right, maybe I am wrong, I will never know due to my not having been a fly on the wall on both the establishment's end and corporate's end before this episode aired, plus there was probably a lot of footage that was edited out, too. But I am more on the CEO's and the abused employee's side than anyone else. And I am not going to disrespect your opinion, yours is equally valid and understandable, and in many cases I would agree with you. I just suspect this was a different case that had been escalating for a long, LONG time before it got to this point.

This man has integrity and compassion. Nice to see he has some balls to treat his employees like people.

Many light years. There's your answer!

He's just trying to get in them jeans.

​@Mathematical Economist oh I'm sorry, im afraid your response wasn't stated in the form of a question. But good news, you're still in control of the board. Please pick a category. Answer, the first daily double of the round. Contestant, how much would you like to wager. Alright for the lead if you come up with the correct response...

People don't understand the work that goes behind the scenes to keep a company running. You can't keep a place open for long with a guy like that. Glad the Ceo stepped up. Goes to show he truly cares.

More CEO’s need to go undercover!

@Zia Sun And board members.

Maybe the damning parts were cut, but we went from only hearing her side, to him walking in on them yelling at each other pretty equally, which is strange between an employee and boss, especially the kind of boss that pins things on you. And then the owner blew up on him never giving him a chance to explain himself. This is as one-sided as things can get, we heard complaints from one person and then just assumed that's all that's going on. This was a demonstration of poor leadership, but not the manager's.

There needs to be more employers that are like this instead of making employees feel like shit and wanting to walk out the door but can't because they need the money to live. Companies/corporations just do not treat people the way we deserve

There shouldn’t be mistreatment on a job for anybody tho it’s not hard to solve that issue the owners don’t care that’s the point

Exactly 1000%. It literally just happened to me at work. I wanted to quit so bad but I can't AFFORD it!!!!! I've worked here seven years 😭

​@Mistie Merritt start looking for another job. It's easy to get comfortable and just be content with hating your job, but it's so much easier to just find another one. I know it doesn't seem like it, but it's one of those things you just have to grit your teeth and do. I left a field after 7 years, making decent money, because I had an opportunity to work my dream job. The pay sucked, but I knew I was gonna have to start lower and prove myself in a new field. It's been a year and a half now and I'm SO glad I did it. It was stressful, scary, and there months where I was barely scraped by and had to ask for help. But it was worth it. I can't wait for Monday mornings now to get back to work and do what I love.

Idk i got really lucky my company i feel like a family there we all get along super well! N laugh n joke and have fun n so much more and work too ofc

He’s a complete fraud, and this is a terrible performance exclusively for the cameras. Do you really not see that?

I love people like this who actually care about their employees and not just about money. No employee should be reduced to tears just trying to make an honest living by an abusive manager. I hope this woman is thriving now.

He took that girls pain personally, straight away though of his own daughters and steeped right up to the plate. He’s exactly the kind of boss everyone needs ❤

You never put up with abusive bosses. NEVER. CEOs need to get off their office chairs and get out in the field where they are making their money. Good employees make a business successful. Without the little guys……they fail.

correct

But it took that ceo to get the company off the ground.. to make any good company it takes the workers to to office pple all the way up. You can't just say it's the workers who makes the company.

Keep believing that😅

@David S. also correct... it is a symbiotic relationship

ceo's of major corporations don't have time to micromanage every store. that's a ridiculous statement. ceo's job is to overlook officers and officers overlook management.

Sabrina is a great employee. I really appreciate her attitude. The customers and the business come first for her. Any company would be blessed to have her in their employ. I could work with her and that's saying a lot. She should be promoted to Manager.

Finally a boss with cahones, and generous. Not some wimpy gesture. 3x salary is huge long term and a free car short and long term. Our whole family is going to find this place and eat there, good ceo earned my respect.

You know this is all staged right 😂

Fake BS

He just wanted to smash 😂

So If you want to support a company like this that isn't staged costco is where to shop. The owner believes in employees first and pays good

3x 2.13 an hour?

Good for her. She was finally treated with some respect. Great undercover boss. Unfortunately, this cruel treatment goes on in the workplace way too often

So happy for Sabrina! This is how I was as a business owner. You treat people the way you want to be treated. In today's business world, especially retail and the food industry, there is just no respect given to the staff by any level of management. It's all cutthroat, one person in, one person out, turnover and nobody remembers you the next day, regardless of how good you were at your position. And business owners just don't want to pay people what they are worth. It's all about the bottom line. If most business owners, like fast food restaurants, would realize that if they offered their employees more money, they would get more applications, more skilled applicants, better help, making their business run smoother and more efficiently, making more profits with less waste, less overhead. Word of mouth would bring in more customers. A win-win in most cases. But instead, they hire shitty help, at shitty wages, with higher turnover rates, get fewer customers, and the cycle just continues.

What a boss! This needs to be the way things happen. When employees are treated with compassion and as human beings! Thank you sir, for standing up for what’s right!❤

Glad to see her get the help in life finally. This guy is a good man. We need more people like him.

We need more bosses like this saving employees out there getting treated poorly and abused at jobs right now.

She received a lot of hugs from the undercover boss. A lot of hugs.

😂🤣 I was thinking the saaaaaaaaame thing. Not trying to diminish her and what she deserves to earn for working... Wait ... "You have my cell number, call me, any time of night" ... Dude be thirsty.

Lot of hugs

😂😂😂

Giving the benefit of the doubt, I am a very huggy person. Especially if someone is upset.

When I look at that boss I see a predator.

Brings me to tears when you see justice prevail.

Wow that was pretty amazing. To see a boss actually care about the employees. It shouldn't be this way, but it's really rare. It's nice to see someone stand up for her

A man who truly cares about his employees and businesses all in one….. I felt that weight lift off that girls shoulders soon as he stood up to the manager. Bless him and bless the woman and her kids

This was one of my faves as he really cares about his staff and exposing a horrible manager was awesome. Well done Rick

If someone ever show up at your job and looks like Ned Flanders or an old adult film star.....he's the CEO

😂😂😂

That's a true boss right there! Money turns these people into heartless pieces of crap that care nothing about the smaller people working for them. I hope this guy achieves great things and his cooperation becomes bigger than KFC

That's what you call a proper boss looking after his worker and business, if bosses were half as good nobody could complain, pleased to see the woman was OK

I love the CEO, him standing for someone who works for him and was treated poorly shows he's the right person for the job.

Good job man! Thank you for doing the right thing. I hope other businesses owners learn from this.

A boss that stands up for a employee finally we need more people like him in many other businesses

This is the kind of stuff that may cause an employee to go postal. Sad and scary.

Don't be scared, little boy.

@Kelle0284 uh what 😂

Postal workers do make pretty good money now

We want our bosses like him, but someone like him who won't have this and acted immediately is such a rare thing.

The company I used to work for needs a CEO like this guy. I only got 1 weekend off and no holidays off in the year and a half I worked for them. All of my coworkers got every other weekend off and holidays off. I had triple the workload cause my coworkers were always goofing off. I finally had enough and told all of them where to shove it.

I love how he protected her cause she didn’t deserve the way she was treated. You are such a good and a sweet boss.

Way to go. I definitely am proud of you for dealing with this situation the way you did. Awesome. Wish I had a boss like yourself. Kudos man.

This brought me to tears, so happy for her. You rarely ever see things like this end with a happy ending!

Happy ending. LOL.

Oh my goodness, I'm so happy for her. I'm 65 years old here and was in the restaurant business is a waitress almost my whole life, this would have been the fantasy of a lifetime

This is a fantasy. Just not hers. Hugs, hugs, hugs.

Unfortunetly when employees complain, it gets no where. I hope he starts finding a way for employees to communicate with the brand if they arent being treated right. A line to go over managers heads😊

I have heard people say he's doing this because she's a attractive young woman but as a father I can see he looks at her like a father does. I believe he truly cares about her and her kids and their future.

Grief..tear jerker. One of those times you're really glad to see justice served.

Wished this world had more bosses like this one.

This is great he’s the greatest boss I’ve ever seen on the show. I love how he’s like I swear to God everything will be OK and he really meant it He helped out big Time

Tbh when the clip started I didn't know who was who. I thought the lady was undercover and the guy in the middle was just being himself lol

Same. Seeing the problem resolved is less impactful without seeing the actual problem.

​@Kevin Kinder Unfortunately, you replied to a bot...

Same here.

@Nathaniel Adrianothat bot seems to have more common sense than u do tbh🤷🏽‍♀️

@XO TwistedT The "common sense" being what exactly? I think people should look at the profile picture and account name before liking and commenting to prevent such a thing ever happening. The bot (at the time of this comment) has 1.2K likes and 8 comments, while the poster of the original is now lost in the sea of comments. Unless you're talking about something else...

I'm so happy for her and God's going to bless that man for what he done...She seems like a sweet person and I'm so happy for her and I hope things worked out for her from that day forward and I'm pretty sure that the real owner was really really serious about triple pay although I'm sure he was lol

When the manager said “I love you Rick!” I died 😂

The CEO had such a great smile when he got her to smile. Just pure happiness for him when she felt better. Passed the vibe check.

Unfortunately this is just normal I deal with worse than this on a daily we all go through but it's beautiful to see someone care and stand up for people

What a jerk that owner was. Glad he lost his franchise. Those agreements have consequences if you don't comply.

All Indian franchisees are the same. Be it subway, or whatever else.

​@T Mon Especially to female employees...very disrespectful to them.

To me it was all an act and very unprofessional. 1:52

@Kathleen Stringer Awww someone needs a hug.

the undercover boss was absolutely positively one hundred percent right with everything he said!!!!! he stood up for the woman who had her feelings hurt!!!!!!!!! that other guy should have never never never never ever disrespected her in the first place!!!!!! if I was an under cover boss I would have speak up and speak not just for her but for any woman who has been disrespected in any workplace!!!!!!!!!!

Are you cool with the fact that he was so into giving hugs? Fell

@JuJuJupiter  I'm into giving hugs too

@JuJuJupiter o I

That's the best day of that woman's life! I'm so happy for her! And kudos to Rick! What an owner!

What an amazing man standing up to a bully like that. We need more people like to to call out people like this store manager. Well done.

I love this CEO!! What an absolute gem! His parents did AMAZING with him!

Wow, that boss is bigger than the manager. Literally. I thought he was going to get knocked out by the boss with one punch. Also, what a great boss for sticking up to the manager going against company policy

Only losers get physical and he’s a good guy he’s a winner

I woulda listened to him even if he waesnt the boss dude is jacked lol

@Bob Bob No kidding! LOL!

This man knows how to value his employees, and cut the fat on those who aren't good for his brand.

This dude is a true legend. Im so happy for her.

This man set an example, if you have happy employees, your business will flourish. He's awesome 👍

Rick is a great CEO. This is how CEOs everywhere should fight for their employees. Every business is a team - no matter if it's a team of 5 or a team of 10,000- you're still a team. On that team you have players. You have "A string" ,"B string", and "C string" players that make up that team. Your A string players are your frontline people. Those people should be your right hand. These are the people who show up day in and day out and help the company run as smoothly as possible. They are the people you want to be customer-facing. These people are the talent and we all know you have to keep the talent happy because unhappy talent will soon show itself in the form of an unhappy bottom line quarterly. Your B string players are people who may not perform at the highest level just yet but they are still willing to learn and they're still able to be molded into brand ambassadors. C string players are your people who call into work consistently, are hard to rely on, and are basically just there to collect a check. I can't be any more clear when I say this - you protect your a and b string players at all costs. You pay them more than a livable salary, allow them to enjoy fringe benefits, etc. Every CEO understands that investing in human capital that is worthy of your dollars - will pay dividends and you will more than make up that increase in salary as a company. So many companies make this mistake everyday and hire people at a lower wage who are people that have a string player written all over them and the sad thing is eventually those people walk off the team.

Great Job, Sir. It is nice to see a boss that knows workers first. I quit a job because a customer was swearing at me, i was a cashier, she was mad at a person who stalkes the shelves.i told her to be quit, i called the manager and let her handle it. But said nothing about how i was treated. This countries people are getting ruder every year.

So nice to see that someone cares about employees.

Wow he is everything a man should be… protective assertive and extremely good looking… his eyes wow! ❤ loved the way he stood up to that jerk and took care of his employee

Bravo. God I wish more companies understood some of the abuse that employees take from their “managers “

Nice to see good people do still exist

A CEO with a heart for a working server. They don't make a lot of money to begin with. To have a boss come and fight for you, and then triple your salary is BOSS! I need the name of this Undercover Boss.

I know everyone thinks this boss handled the situation great but the truth is he did a horrible job of handling this manager. You NEVER berate an employee in front of another employee. That was completely unprofessional.

The thing I "love" about UB is the fact that it shows (supposedly) just how OUT OF TOUCH the CEOs are with *what really goes on* in their stores and franchises It shows how much they "dropped the ball" when it comes to horrible managers at the individual-store level not to mention HOW their shitty policies, oftentimes, *actually affect* real people, not just in the abstract and then it makes you wonder, "Why do we need these fucking well-paid execs, again??" The corporate model DOESN'T WORK employees need to run their workplaces! THEY are the ones who make these companies work. To give them 'scraps' and treat them like shit while the head honchos 'get all the money' fuck that

I hope that all of this was doing well here and his power position wasn't used for anything inappropriate. Good job undercover boss

Need more people like that! Wish I could work for a man business just like that. Americans need this change. Keep it up sir!

It was great to see justice done.

This made me 😢. If there's one thing I've learned in my 52 years it's that working for a bad boss ruins everyday of your work days. I'm so grateful that my kids all have amazing bosses/owners and actually care about them like humans, not stepping stones or door mats. Working for myself is the best but if I had to run a company I would want to be just like this ceo and I'd make sure the managers treated everyone with respect and always supported them. The world is not as kind and considerate as it once was. A good boss/manager will have better employees willing to work then a bad manager that you already dread your next shift as soon as you walk out for the night. Cudos to you Mr. CEO and congrats to the woman for a new and exciting job ahead with someone that has a heart.

Kudos

What about if fellow employees are the ones abusing or bullying you?

Man if we all had a boss like this guy I feel like we would all enjoy whatever job we have

This is how it should be. I always talk directly with my employees and make sure they feel heard and well compensated. If you take care of your people they will take care of you.

I'm sure some companies have this, but I never understood why more companies didn't have internal type investigators that just go around their restaurants and analyze things as if they are a customer. Do that to several stores and report back. Could be anything from how customers are being treated, the look of the business, employee/manager issues, everything.

This was such an emotional episode!!!! What an amazing boss and I would work for that guy or his company anytime!!!

We need this type of management everywhere

Just imagine if an undercover boss met an employee who didn’t have a tragic backstory, but who was just a good, hardworking employee. Naw, that would never be allowed to happen on this show!

This is a real manager god bless him he loves his employees I wish we have more people like him

God bless this man. May the Lord bless him with more sales and money than he knows what to do with.

I was with my former employer, 5 days short of 2 years.....we lost 74 good people who could have made our store an " a" store rather than the "c" store management let us sink into.

I'm glad for her. ~ Hope all works out.

Love the way he stuck up for the employee..a real boss

This is what humanity is all about. Take care of each other. You shouldn't have to know someone to care about them. We are all living on this big rock together, it's about time we start behaving that way towards one another.

GREAT WISH WE ALL HAD A BOSS LIKE THIS SO MANY OF US GET HARRSED AT WORK CANT DO ANYTHING ABOUT IT

Oh you can do plenty about it, you're just scared.

don't accept being treated badly. I guess you shy away from conflict, you need to set boundaries, life is too short to be unhappy. Respect yourself love yourself demand to be treated properly. And spread all your good karma and energy, but always demand to be treated properly .. If it doesn't work go to the boss, if it still doesn't work then skip ahead, dont stay there... Speak up. because as i wrote life is too short to be unhappy.. May god bless you and your family allways 🙏

​@snavisI'm in school and not working yet but I do know it's not how businesses work,so yeah

There is something about a CEO when they rip people that is just another level. But the owner deserved everything that was coming to him.

Wish I had an uncover boss at one of the jobs i used to work at. Was there for 5 years, I worked my hardest harder than my co workers. Saw many managers come and go. The last one we had was so awful and would change our schedule constantly without telling anyone and would reprimand you for not showing up to the shifts you didn't know you were on for. She'd even put you on for days you never agreed to work period when you filled out your availability form if you had classes that day or something. She caused half the staff to quit and many wrote letters to HR. But she was buddies with the head of the building. She was a sweet talker. And eventually she fired me for not showing up to a shift I'd never agreed to work and had never worked my 5 years there cuz I had a commitment on that day. I was 60mins away in the middle of something and she called and said if I didn't show I was fired. So I said okay ig I'm fired. Later I heard from my freinds ans brother who still worked there in different departments that she was so incredibly understaffed it was mayhem. They had like 2 people on the floor when they needed 6. And they were desperate so they started swapping the barrel with hires and hired the worse employees and couldn't fire them. She ended up calling me and asking me to come back. Which I didn't. Soon after she quit. Then they replaced her with a drug dealer who would actively use drugs on the job and sell them. That job was alot of fucking work but it was a good job other than that fucking bitch. They still are asking me to come back but I ain't working with that fucker. He was a huge douche too. Not cuz he sold drugs idc about that. I mean it's fucked he did it at work but that wouldn't make me hate him. He was just a liar and a hateful person who hated everyone and talked behind everyone's back when they weren't there. I went above and beyond to satisfy our customers. They always offered me tips which we weren't allowed to accept and I didn't cuz there's cameras. An undercover boss would've been real nice. Currently unemployed.

I remember when the CEO of the company I worked for came to our office to tell us he was shutting down our branch and laying us all off. Great guy.

Finally a boss with cahones, and generous. Not some wimpy gesture. 3x salary is huge long term and a free car short and long term. Our whole family is going to find this place and eat there, good ceo earned my respect.

It is somewhere on continental USA....hope that narrows it down. He will probably let you eat for free if you bring no guys.

I'll definitely be supportibg this guy's business whenever I'm in the US. This CEO definitely showed up and dished that Karma. This young lady had an Angel by her side that day. Right place, right time. 🙏❤️ God's timing is perfect and he's always right on time. 🙌

It 's actually in Canada!

@Scholarly Analyst Thnx, I'll be supportibg him in Canada. 🇨🇦👌

@C Where do YOU live?

I saw Canadian money in that ATM

@Stacey Paquette Interesting. I didn't notice that!

She is such a charmer. Bright and hardworking, it breaks my heart to hear her say she has no one. I imagine she would be a extremely supportive and devoted partner and I hope she isn't alone for long. I've worked with a lot of women and I'd bet most would have quit long before it got to the point it did for her, yet she did it for her kids. That says it all there. I'd of slipped her my cell number too 🙃 she is just so cute.

I'm so glad to see he took care of her right away!

Good for both of them! The big box store I work pt for tried to can a department head for something that was 99% a customer's fault. The OPs manager stood his ground and refused to go along with corporate. Corporate needs to have their employees backs in some cases. But they don't want "bad PR".

She’s a sweetheart and deserves a great life

Now that is a good man! Someone who actually cares and not just because he’s on camera, dude doesn’t need a watch he’s right on time

I quit my job in high school after 4 years. They decided to make this miserable lady supervisor, and from then on it was hell. I had enough and quit. Found out she was later fired after everyone else finally had enough and she was let go for harassment or something. I loved that job and the people i worked with, minus her. She would humiliate us infront of the food court. Then wed still have to stand there infront of everyone and continue our job. Customers that would witness it would be so nice to us, so clearly they noticed it too and would feel bad.

This is how a boss should be treating their employees, I’ve dealt with managers like that. It sucks

This is how people end up with mental health issues you can see in her face she was mentally drained if anyone in work or school sees someone getting bullied make sure you stand up for them because you could make someone want to continue and in worse but good scenarios save someone's life.If your a manager or a bully in general one day you will be on the receiving end of it.

9 times out of 10 managers have ZERO idea of what their colleagues go through whether it's emotionally, financially or physically. The abuse that comes with customer service jobs is so dehumanizing and we don't need it from our bosses as well. Managers should only be people who have worked their way up from the bottom; they've done every job, they've seen where the cracks are, they know where improvements are badly needed.

I am "working" at an outlet of a large Big Box store in order to straighten a few wrinkles out. Only had to call out three people who were acting poorly to their co-workers thus far. It's much easier to take a stand when you have nothing to lose.

Good for her. The world needs more good owners, bosses!!

I had worse than this happen to me when I was 18 working in a health club in 1987...the sales manager would shout and swear at me in front of members and the GM and owners tell me to grow up when I complain about him. And when I finally hit a breaking point and lashed out back at him- I got fired and he still kept his job. No one came forward for me during all this abuse for 6 months - not even the policemen who worked out there too who saw the way I was treated. I wish I had a owner boss like this man...he understands that the employees are the wheels of your business as they serve the customers are your foundation of your business. I'm.happy though that this lady got her reward and the abusive manager got his Karma.

I'm very sorry you had to go through such a fucked up experience :/

Did any of the members complain to him about his swearing?

@Kelle0284 Many times...but because he was a good talker/ scammer with signing up customers...the GM would back down...I think he had something on the owners, too. He was definitely on steroids and gyms were common for distribution hideouts..they were all probably involved in the business together.

@Ryan Muller Thank you for your reply...sadly this was a big problem in the 80's where human rights only existed in paper in the job market... especially towards young people or those with mental healths conditions....they would get taken advantage of the most.

I hope that wasn’t just for tv and that guy is really a good guy like that man. He is the kind of people we need in businesses period whether it’s a supervisor manager owner team leader or just employee. More understanding just nice people that will help you figure things out instead of just pushing it off on you and then being angry when it doesn’t go how they wanted it but they had no say so or hand in it at all. They just want an outcome but don’t know what it takes or how it is supposed to get there. Setting goals that are ridiculous to obtain with the resources available. She really seemed sweet and just stuck in a terrible situation with a AH boss and that guy really seemed to car for his business enough that he cares for the employees because that’s who keeps the business up and together with the customers and every other part of the brand. They matter sometimes more than other parts of the business too. Glad that situation happened how it did for her and I love that guy for being a stand up guy and sticking up for her. Not excusing the behavior of that jerk of a boss at all. Disrespecting the employees and the brand period.