I Tried 911 Dispatch

  • Am Vor 6 Monate

    Michelle KhareMichelle Khare

    For National Public Safety Telecommunicators Week I trained with the @South Metro Fire Rescue Centennial, Colorado 911 Communications Center to see what it takes to be a 911 dispatcher.

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    Special thanks to Eric Hurst at South Metro Fire Rescue for making this episode possible! Be sure to subscribe to the SMFR DE-film channel to learn more about the amazing work they do.

    SMFR:
    DE-film: de-film.com/ch-UCeQ9...
    Instagram: instagram.com/southmetropio
    Twitter: twitter.com/SouthMetroPIO
    Website: www.southmetro.org/
    Facebook: m.facebook.com/SouthMetroPIO/

    TEAM MK:
    Directed by Garrett Kennell ► instagram.com/garrettkennell​
    Edited by Silas Orteza ► www.silasorteza.com/​
    Production Coordinator - Iris Sullivan
    Assistant Producer - Carissa S.
    Director of Photography - Kevin Stiller ► www.kevinstiller.com

    Follow me on twitter ► twitter.com/MichelleKhare
    Follow me on instagram ► instagram.com/MichelleKhare
    Follow me on twitch ► www.twitch.tv/michellekhare

Michelle Khare
Michelle Khare

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Katie Marroquin
Katie Marroquin

when he said "sometimes we are the last voice a person hears" it really changed my prespective on what they do and how crazy it can be. thank you 911 dispatchers !

Original_DavidJoe
Original_DavidJoe

My mom was a dispatching, she would come home crying some nights because of the stories they hear and the things she went through. One night we went to a awards ceremony and she had saved over 15 lives in her time working there for 3 years, and she had found 4 missing people. My mom is a hardworking woman, and I'm so proud of her!

paigemadii
paigemadii

When the lady that fell on her knee and elbow said, “sorry to bother you.” It broke my heart, I’m glad the dispatcher made her feel calm and everything! ❤️

Oops Exposed
Oops Exposed

As soon as she started to tear up, I started tearing up!! Insane how emotional this can get and that was only a pregnancy call. Imagine all of the different kind of calls they get other other MINUTE! So much respect for 911 dispatchers.

Sophie
Sophie

these people are heroes. it's insane that they're considered receptionists to the job market when they are literally the FIRST people you call in a scary or life-threatening situation. they're essential.

jbgrimes.1134
jbgrimes.1134

Watching Michelle with her first call brought me back to my first call. Although mine wasn’t a child birth it was a suicide. You never know what to expect. The emotions are high, your adrenaline is rushing, sometimes it was hard but every dispatcher will become numbed to these situations with time. I know that sounds bad but when we deal with stuff like this every day it becomes a normal occurrence for all of us. This video really does capture the overwhelming emotions we all get when we first start doing the job.

Hammerlane
Hammerlane

As a firefighter, the dispatchers are the true lifeline. They're the first voice that a caller hears and they are the ones dealing with the worst moments of somebody's life, we've got a big respect for the dispatchers

Marissa Funk
Marissa Funk

The one time I had to call 911 was for my mom. She had a heart attack when I was 14 years old and my dad was at work. It is unbelievable how 911 dispatchers stay calm and try to guide you through the situation now matter how stressful or severe it is. I don’t know how to describe how thankful I am for 911 dispatchers always being there at the press of a button. Without them she probably wouldn’t have made it, and there knowledge on just basic CPR and walking me through it means so much. It’s heartbreaking how much emotional distress they go through every single call and scary to think how they can be the last voice someone hears. A very underpaid job, I would say they are our guardian angels. Thank you all Dispatchers and emergency response ❤️

R Ma
R Ma

I used to be a 999 call taker for the Police in the UK. My first ever emergency call was trying to convince someone to not throw themselves off a bridge into the motorway. So stressful, but incredibly rewarding when there are good outcomes! Although there are some calls that will never leave me. Only did it for a year due to the stressful nature of it, but I do look back on that job fondly. Thanks for bringing light to this job!

Ivan
Ivan

I was just looking into this and for the emotional/psychological trauma these dispatchers go thought, they are underpaid. Only about 43k a year. These people are heroes and to label them “receptionist” is insulting even to me. Respect to all those who serve.

Lara Costa
Lara Costa

This was the most emotional video ever, and I’ve seen most of them. Not only Michelle’s part, that was amazing and super professional, but mostly the empathy this workers show to the people they help, I mean, they REALLY care. It’s so beautiful! I don’t think I have the same thing in my country, but if I were an US citizen watching this, I’d be proud.

bladethorn
bladethorn

I am finishing the background check - hopefully starting early August as a 911 dispatcher. This video is incredibly useful, the availability of in-depth videos of the position are so rare - thank you so much for doing this!!

bookwrm4evr
bookwrm4evr

"Just a receptionist" is quite an understatement for 911 dispatchers.

Animal Lover
Animal Lover

Michelle handled the 911 call amazingly! I would not be able to do that! The other 911 dispatcher was very helpful towards Michelle, and I was crying as it can be emotional when you get that kind of call of a child being born. Props to dispatchers and everyone who works for the community such as Firefighters, police officers etc.

Sam Nicole
Sam Nicole

When she started crying trying to help deliver the baby over the phone, I started crying. That was so emotional and such a beautiful moment.

Luna Marie
Luna Marie

I just got to say, this episode definitely brought me to tears. Dispatchers have it way harder than we think. They are strong, will powered, people that do this job everyday. I am truly grateful for those who take up this difficult challenge of a job.

Vor 21 Tag
FaganFit
FaganFit

As an airline pilot, I want to say thank you for the very important role you guys play in my own job.

Vor Tag
Sm0kei
Sm0kei

this was intense, i have so much respect for these people.

Vor 14 Tage
eevee
eevee

I like how proud they are of their jobs. They're doing hard work that's probably stressful and sometimes traumatizing, but they know how important it is and seem so professional even in situations where most people would panic

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