How Amazon Returns Work

  • Am Vor 8 Monate

    CNBCCNBC

    Dauer: 16:21

    Returns take a major toll on retailers' bottom line and on the planet, but Amazon is taking big steps to change that. Free returns are now offered on almost all Amazon orders, with a new option to bring unboxed items in-person to any Kohl's store. The majority of returned Amazon items are resold to other consumers or liquidators, returned to suppliers, or donated through a new program Amazon hopes will cut down on waste.
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    How Amazon Returns Work

mandokir
mandokir

Why even return something if it's just going to be trashed?

Vor 15 Stunden
Unnati Srivastava
Unnati Srivastava

It still makes a lot of fuss over money payment back

Vor 6 Tage
someguy604
someguy604

I buy online because I don't want to leave my home to go shopping. Same should apply for returns, the last thing I want is to commute to any store to return an item I'm not happy with.

Vor 6 Tage
Prasanth Sagar
Prasanth Sagar

I returned a product recently because i kept wrong shipping address, as i have 3 addresses already saved in the app and by mistake i gave a wrong one. If there was a way to change your shipping adress after placing the order, returns would be very less.

Vor 6 Tage
dkd da
dkd da

kolh is helping it competitor, amazon will bankrupt kolh, when i return stuff at kolh i dont go in to buy stuff there, why would it, when i can buy it on amzon for way better price.

Vor 8 Tage
Julie Bertocci
Julie Bertocci

How much is too much returns?

Vor 13 Tage
Noor Colt
Noor Colt

Julie Bertocci you are💕

Vor 3 Tage
James Cole
James Cole

so we order paper towels and scotts toilet paper from amazon...first we get kleenex brand precut paper towels for a resturaunt bathroom...so were desperate so we kept them...a week later we get toilet paper from mexico that says rollos on it...we aint gonna use it so my wife contacts them and basically calls her a liar and sends a picture of scotts toilet paper? wtf? then my wife found out that it came from a huge warehouse in california that burnt down...super sketchy...a month later still no tp and cant send back el rollos yet...if you accept the wrong stuff they will keep doing it ...word of warning

Vor 15 Tage
Liverpool Locksmith
Liverpool Locksmith

i returned 2 weeks ago still no refund they say it’s still with courier keeping the money a bit longer i think

Vor 16 Tage
S Bawono
S Bawono

Return. Item directly considered as waste/trash??.. when data say, most of return just coz wrong color,size,etc..that actually not damaged at all..such a waste

Vor 16 Tage
EXPRESS SHIRTSELF
EXPRESS SHIRTSELF

4:17 *I'm buying $300,000 worth of fiber and returning the shipments filled with diarrhea.*

Vor 16 Tage
Hashi Afsaa
Hashi Afsaa

I purchased 1 item i need return But amazon sent aramex link how to return aramex way?Pls help

Vor 17 Tage
Karen's Kitchen
Karen's Kitchen

well if Amazon would stop selling china garbage there would'nt be so many returns!

Vor 19 Tage
Feng
Feng

they will send it back out if they can. i bought a hand blender. which was used with some dents and limescale residue. returned that and got another once again with obvious signs of use. changed the item to a regular blender, the signs of use was even worse. obvious food stains,smells of onions, grease smears. im like come on guys, do u even inspect them at all? also ordered clothes reeking of tide laundry detergent. 🤢

Vor 21 Tag
iMax9999
iMax9999

I accept return here for free

Vor 24 Tage
MoUsAKillerx
MoUsAKillerx

TELL ME WHERE ARE THEY THROWING THE StuFf IM BOUTTA BE RICH

Vor 25 Tage
Mr. Vtec
Mr. Vtec

How do we return COVID-19?

Vor 28 Tage
Howard Battles
Howard Battles

09:19 08:38 03:28

Vor 29 Tage
ArtOfBass
ArtOfBass

10:05 which one of yall mfs ordered a can of peanuts

Vor Monat
GriN S
GriN S

sucks to be them I use VPN and change cards and still use amazon even though a ban was placed thanks to the internet you can always get away around blacklisting lmfaoo

Vor Monat
Jake Fenster
Jake Fenster

In the beginning of the video there was a spiral slide, boy I would love that if I was still a little kid

Vor Monat
Axay
Axay

All of this tech why not make some tech that stops false advertising seller and find broken items ???

Vor Monat
Techasaurus Rex
Techasaurus Rex

Why not donate these items. .

Vor Monat
zaq voir
zaq voir

all of this is irrelevant now (05-28-2020)

Vor Monat
jay_615
jay_615

amazon charge me double and cancel my account lol

Vor Monat
Tarun Kumar
Tarun Kumar

How much is the micromax mobile tablet 7 & 8 inches Please ..... on amazon

Vor Monat
Numbsy
Numbsy

They could just give away the items to peaple

Vor Monat
Sehaj Narang
Sehaj Narang

THE TRUTH IS - WORST POLICY is of AMAZON in CANADA

Vor Monat
Ryan Somowidjojo
Ryan Somowidjojo

Yeah what abought the box's wasd of for a tine produkt

Vor Monat
African Girl
African Girl

if you buy items n they are from outside countries like china there's no returns. they will just send you the same order item lol

Vor Monat
Russels Simmons
Russels Simmons

I have been able to gain enough from intellectwebs,com to be able to clear off my debts and still have some remaining i feel great

Vor Monat
Zom Bee Nature
Zom Bee Nature

I had something delivered to an Amazon Locker so there would be zero chance of anything getting stolen, and nobody but Amazon people would have touched anything. BUT when I opened the Locker the box was already torn open from the bottom! I was very upset. Especially since then I didn't know if it had been broken or substituted for something else. I immediately called Amazon to complain and went thru the return process. They had no excuse to give me, even a lame automatic meaningless one, since even they knew that it was someone with Amazon who had done it.

Vor Monat
Futura Kim
Futura Kim

united states of amazon?

Vor Monat
DjSokYchannel
DjSokYchannel

Destroying product is best economical option ?

Vor Monat
Tomas Neshoba.holba
Tomas Neshoba.holba

The destruction of the mom and pop brick and mortar store will only put you under the thumb of government, mega corporations, and lower your wages across the board. Draining all the money your community and sending it away from where it's wanted and needed most. Born to be subservient you are..lol

Vor Monat
dj Curiosity
dj Curiosity

Coronavirus return-to-work..

Vor Monat
Jahed Miah
Jahed Miah

My girlfriend abuses Amazon's return policy a lot and I love her for it.

Vor Monat
Laylah Barnes
Laylah Barnes

donate the stuff

Vor Monat
EX0stasis
EX0stasis

It's a shame that the only products with free returns on Amazon are the overpriced products. That's why, if it's available at Best Buy for the same price, I'll buy it there instead.

Vor Monat
Edward Yamada
Edward Yamada

Amazon has set the standard in returns. Easy and fast, just drop it off at the UPS store. I've never had a problem.

Vor Monat
Dewin Vega
Dewin Vega

Watching this as im returning a faulty smart switch. Spying much YouTube?

Vor Monat
القرعة
القرعة

I think that these elections shops were doing everything they could to make people buy and were changing the people's "behavior ", now they have to deal with this unwanted behavior, e commerce is invading people's privacy and ripping off the grocery money. Sure when the marketplace seller is hiring a professional photographer and media engineer to make the item look futuristic but when you get it it's just not the same as described

Vor Monat
[ ]
[ ]

Imo, return shipping should be free if it's bein returned because of a defect, store mistake etc. One time I had to pay 7 euro return shipping because the webshop delivered the wrong product, that's not okay.

Vor Monat
Tasha B
Tasha B

Why can’t they resale?

Vor 2 Monate
eli cm
eli cm

Speaking on behalf of retail associates that take 200 or more amazon returns a day. CUSTOMERS, please stop buying just for fun and then not be willing to pay to return. We are not at fault for what you got, and when you returns these, PLEASE read instructions before thinking that everything is free and that you don’t have to pay for anything.

Vor 2 Monate
Marcie 47
Marcie 47

They hav Amazon Warehouse stuff--good deal---

Vor 2 Monate
POLR Max
POLR Max

My keyboard is from Amazon Warehouse :DD

Vor 2 Monate
Leap_ Rewindz
Leap_ Rewindz

Do you need the exact Amazon box to get the order picked up

Vor 2 Monate
Anthony Mancuso
Anthony Mancuso

Thanks to fabuloushackers, com for the hack transfer of $25,000 I'm really grateful to you guys

Vor 2 Monate
Ali Qazilbash
Ali Qazilbash

send my refills already man

Vor 2 Monate
DucatiDave009
DucatiDave009

Im a big ebay guy. I hated when i bought a couple different mechanical pencils and they came in two big different amazon envelopes.

Vor 2 Monate
MrBOB39
MrBOB39

I am sick of this crap Does anyone know how the heck I get a return for an item bought and paid for.... shows as delivered but Bever was delivered.. The person / store says they are not responsible for logistics and need to go through Amazon Every way I try.. I see no way to get to Amazon return department. All trysts bring me NOWHERE Thanks in advance

Vor 2 Monate
Never without Ky Keet
Never without Ky Keet

I bet it would be funny to do a return and a amazon semi truck that would be funny

Vor 2 Monate
Will Fishing
Will Fishing

Why would they not donate this stuff!!??

Vor 3 Monate
Abhilash Singh
Abhilash Singh

Here just after being delivered a broken 55 Inch television by Amazon.

Vor 3 Monate
Burr Anderson
Burr Anderson

Nick name for returns is Damageland.

Vor 3 Monate
Burr Anderson
Burr Anderson

Nick name for returns is Damageland.

Vor 3 Monate
Jim Porter
Jim Porter

It doesn’t count as carbon neutral if you are forcing the customer to drive to a shop to return the item, that is a call offloading a problem that you created. When we had high streets and people bought from B&M stores you had fewer choices and the opportunity to see & feel the item before purchase, also smaller stores had managers returns and sales which helped redistribute returned items into an existing distributed customer base for returns, whereas these returns are now centralised with no market. Many of these problems discussed were effectively solved in the old world but re-created by the new “better” alternative. Simply, some of these companies want praise for fixing problems that they effectively created.

Vor 3 Monate
Michael Darling
Michael Darling

i had that once, i got the lid for a container instead of the container, they were like keep the product, we send another. the right one.

Vor 3 Monate
Murse Life
Murse Life

CNBC really upping their YouTube game.

Vor 3 Monate
Relentless
Relentless

You littrally stole a comment that someone said 5 months ago😳

Vor 3 Monate
Sue Streets
Sue Streets

why do amazon take long time come

Vor 3 Monate
Admiral54 Barns
Admiral54 Barns

Amazon has always been wonderful to me as a disabled person.. They have always gone the extra mile for me on deliveries.. But then, I spend a ton of money with Amazon, and have very few returns..

Vor 3 Monate
Loya Frostwind
Loya Frostwind

I got a really good deal on Amazon for a Speedo swimsuit. I bought it for $27, but the original price was $74. I think it must have been an open-box return from someone who ordered the wrong size. When I went to "buy it again", it was back up to list price.

Vor 3 Monate
Bhavishy1122 Gaming & more.
Bhavishy1122 Gaming & more.

I got only one instead of 3

Vor 3 Monate
Simon Jackson
Simon Jackson

I cant open the battery compartment

Vor 4 Monate
Ak47
Ak47

international return are still pain in the butt. you have to really push a negotiation on amazon for them to agree

Vor 4 Monate
Dee Ker
Dee Ker

Asian people see returning items as a stigma, no doubt they will return for faulty items, but i guess they feel like they are responsible for the trouble more than the fact that it is their right for reasons of not liking the product or "changing their mind about it

Vor 4 Monate
Walter Rivera
Walter Rivera

I don't know if they mentioned it but, what I love about the Kohl's return program from Amazon is they give you a print out proof for the return with a 10 percent off coupon for Kohl's that is good for 7 days or so. And the Amazon return desk at my local Kohl's just happens to be next to the graphic tee's section so i have literally grabbed a couple shirts that i liked and turned around and used that coupon to buy them. So Kohl's got me in the store for an Amazon return and turned into a 20 dollar minus 10 percent coupon purchase. Win, Win.

Vor 4 Monate
78Dipar
78Dipar

In France, free Amazon returns work well, I have used a few times for clothes which weren't of the right size.

Vor 4 Monate
Uthman Baksh
Uthman Baksh

Most of the items that my mom makes me buy online we just end up returning anyways. It got to the point that I returned a bunch of items that Amazon actually sent me an email for feedback on what they could do better. I took that as "Hey man! chill with the returns please?"

Vor 4 Monate
6977warrior1
6977warrior1

0:20 Peter Griffin?

Vor 4 Monate
Ryan Otteros
Ryan Otteros

I might have what one could call an addiction buying from Amazon ordering multiple items a week. I guess I'm either lucky or more skilled sense I had my first return ever last week. The product was described as a high end name brand item that turned out to be a cheap Chinese knock off. They are getting better at disguising themselves. By taking them out would probably prevent a lot of returns.

Vor 4 Monate
Ravnish Sandhu
Ravnish Sandhu

I cannot find the place order button it’s too hard to find Amazon you had one job make the Amazon one place or button little fun for me because I can’t find it

Vor 4 Monate
Magnus Koski
Magnus Koski

I don’t understand how the return rare is so high. Like can’t people just do the research on the items first and then order them. I get it that there might be some damaged items, but some I feel like some returns are just because the customer is lazy or ignorant.

Vor 4 Monate
Jamison edits
Jamison edits

I tore up my box before realizing the product I received wasn’t what I expected so idk how to return now. I wasted $50 🤧

Vor 4 Monate
Crazyman1212
Crazyman1212

They don't talk about how much it costs the customers to return items. I lost $35 in shipping fees.

Vor 4 Monate
Michael Jordan
Michael Jordan

Free return shipping will end at one point. It makes no sense for the seller.

Vor 4 Monate
Batman
Batman

I like online shopping.... But we should also use shops, market or all shops will be closed

Vor 4 Monate
Satan Lucifer
Satan Lucifer

Don’t feel bad for Amazon workers THEY KNOW WHAT THEY SIGNED UP FOR!! You can’t make me feel guilty for a return I’m not built to care about your problems I have my own

Vor 4 Monate
Bryan Miller
Bryan Miller

amazon is like going to bestbuy and buying something off a pallet of items from china where bestbuy themselves dont even know whats in the boxes they are selling, they wouldnt know the quality of the products or even if they are safe to sell

Vor 4 Monate
Sukhbir Sekhon
Sukhbir Sekhon

Try to return a product that is not working after 30 days. You can't. Amazon ignores one year warranties.

Vor 4 Monate

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