Juan Carlos Lázaro Acero
Juan Carlos Lázaro Acero

Hi, I am thinking about getting this machine or the Essenza Plus. Can anyone help? Thanks

Vor Stunde
Nespresso
Nespresso

Hi Juan Carlos. We will be happy to assist you through the chat service on our website: bit.ly/35Pwzdv Thanks.

Vor 30 Minuten
Stay EZ My Friends
Stay EZ My Friends

I dont know what all the confusion is about, this worked first try for me. Thanks.

Vor 8 Stunden
Cléo De Cléopâtre
Cléo De Cléopâtre

Bonjour j’aimerais savoir comment puis-je me procurer le quitte détartrant s’il vous plaît merci

Vor 9 Stunden
mohammed Bakhubira
mohammed Bakhubira

ماذا ستفعل نسبريسو للمحافظه على عملاءها في المقام الاول ؟

Vor 14 Stunden
Nespresso
Nespresso

مرحبا، شكراً لك على الاهتمام اكيد نسبريسو ستحافظ على عملائمها وتفاجئهم بكل جديد ومعاملة مميزة

Vor 51 Minute
Derek Russell
Derek Russell

Nespresso is doing a great job, but a simple process that can improve capsule recycling is that when client orders on line, ensure sufficient red recycling bags are supplied to cover the number of capsules ordered.

Vor 15 Stunden
Carlos Alexandre
Carlos Alexandre

Tenho uma Essenza e uma cápsula ficou presa e travou a alavanca. Tem algo nesta máquina semelhante a trava do filme?

Vor 15 Stunden
Nespresso
Nespresso

Olá, Carlos. Tudo bem? Identificamos o seu relato sobre o funcionamento da sua máquina Essenza, e encaminho um passo-a-passo para correção da instabilidade apresentada: 1. Retire a cesta coletora de cápsulas, verifique se há cápsula presa, e descarte as cápsulas usadas. 2. Abra a alavanca quando a máquina não estiver em funcionamento (é necessário utilizar mais força que o habitual). Atenção: Não tentar abrir a alavanca enquanto a máquina estiver extraindo café, isso fará com que faça pressão na máquina. 3. Após a retirada da cápsula, faça uma extração apenas com água, e se necessário a limpeza do bico. Caso não tenha sucesso após a realização destes passos, solicitamos que entre em contato com um Especialista no telefone 0800 7777 737, 24 horas por dia, 7 dias por semana ou nos envie uma nova mensagem. Até logo!

Vor 4 Stunden
Hammi4Real
Hammi4Real

*Laughs in Barista Express.*

Vor 17 Stunden
Angi Ross
Angi Ross

Will you be selling more Fair Trade coffees? I mostly drink the Columbia because it's the only one labelled as Fair Trade where I live (and also because it's tasty) -- why are more of the coffee pods not Fair Trade certified? I appreciate the focus on carbon neutrality, but the sustainable livelihood of farmers and their families is also important -- I don't want to buy coffee that comes from exploitative labour and trade practices.

Vor 17 Stunden
roberto lopes soares
roberto lopes soares

Tooop! Thank you so much!!!!

Vor 19 Stunden
Paul Valtas
Paul Valtas

Every morning between my wife and I we enjoy our 3-4 Vertuo style cups of coffee. I understand Nespresso markets themselves as a premium brand coffee. However, purchasing the capsules has become cumulatively expensive. While there are promotions on accessories and coffee makers, there is never a discount based on the volume of coffee we purchase. If any promotions are offered, they are not on any of the coffee capsules we regularly purchase. Our annual Nespresso coffee purchases add a up to over $1,000. I'm recently retired and considering switching to a more affordable option, such as grinding and brewing beans to make a pot. Love your product, but it's getting to the point where it's beyond what we can afford.

Vor 20 Stunden
Nespresso
Nespresso

Congratulations on your retirement, Paul. What an exciting and well-deserved moment in your life! Through our AAA Sustainability program, we are committed to sourcing the highest quality coffee that answers to our key aromatic and sensory profiles, and this is reflected in the price per capsule. We can assure you that many exciting offers are planned for the coming weeks and throughout the holiday season. We appreciate your feedback and hope that you remain a Nespresso customer.

Vor 19 Stunden
Kate Moore
Kate Moore

I have been a Nespresso client for over 12 years, I LOVE my coffee and Nespresso. I am thrilled they take the environment, climate change, recycling and the coffee farmers into consideration. This will create an environment that ALL can benefit from. As clients we all need to step up and contribute to the process ... everyone can recycle!

Vor 20 Stunden
Nespresso
Nespresso

Thanks for your shared commitment, Kate.

Vor 19 Stunden
Pauline Beausoleil
Pauline Beausoleil

français svp

Vor 22 Stunden
Caldine H. boutique hairdresser
Caldine H. boutique hairdresser

Thank you Guillaume! Thank you Nespresso!

Vor 23 Stunden
Nespresso
Nespresso

❤️

Vor 21 Stunde
GaëlB Galbar
GaëlB Galbar

C'est clair c'est net c'est précis, mais je préconiserais deux rinçages tout de même.

Vor 23 Stunden
Ma. Sol Recalde Dueñas
Ma. Sol Recalde Dueñas

Espectacular único

Vor Tag
con35abc
con35abc

I can't even get mine in to special functions mode

Vor Tag
Nespresso
Nespresso

Hello. Could you please indicate your country of living so that we could assist you?

Vor Tag
gazi hossain
gazi hossain

I wonder when Nespresso is gonna change their same old boring, meaningless, make you wanna hang yourself, coffee served in a funeral kind of background music. Wish they had someone creative to come up with better music and advertisment ideas. What a shame 😅😂🤣

Vor Tag
Miguel Cipriani
Miguel Cipriani

My nespresso just keep blinking this is so annoying

Vor Tag
Nespresso
Nespresso

Hi Miguel, we are disappointed to hear this. We would recommend contacting our Technical Team when you're with your machine on freephone 0800 442 442 UK / 1800 812 660 ROI. The team are available every day between 7am and 10pm and will be happy to assist. Many thanks.

Vor Tag
Evelyn Castro
Evelyn Castro

How can I put the coffee first and then the milk? My machine does it backwards

Vor Tag
dracolnyte
dracolnyte

didn't know nespresso is a video editing company

Vor Tag
mmbhm
mmbhm

Can we have 100% shade grown coffee next?

Vor Tag
Nespresso
Nespresso

Hi, thanks for your question. Planting trees provides the shade needed to grow high-quality coffee, and we will achieve carbon neutrality by 2022 through reduction of carbon emissions, planting trees in and around coffee farms (insetting) and supporting high quality offsetting projects. The roots also help protect against soil erosion and landslides and promote soil regeneration, so planting trees for shade is very much part of our plan. You can find out more here: bit.ly/35QbNui

Vor Tag
Charles Coubrough
Charles Coubrough

I’m a fan user of Nespresso Capsules that I have to bring them from Brazil. When are you going to have them in Uruguay ?

Vor Tag
Nespresso
Nespresso

We are sorry about that 😔

Vor Tag
Charles Coubrough
Charles Coubrough

Nespresso I know that. I have to bring all from Brazil 🙄

Vor Tag
Nespresso
Nespresso

As we are not present in Uruguay today, we regret to inform you that we cannot deliver any potential customer with machines, capsules, accessories or services.

Vor Tag
Crystal Montana
Crystal Montana

Thanks for the useful information. Now my coffee machine is shining <3

Vor 2 Tage
Vanessa Maartens
Vanessa Maartens

Well, in lock down you made the capsules more expensive! I bought fourteen sleeves every two weeks. Now just two a month. Fix your prices and i will be able to buy more again.

Vor 2 Tage
Vanessa Maartens
Vanessa Maartens

Nespresso Thank you for your response!

Vor Tag
Nespresso
Nespresso

We can't speak to the article you are referencing. Based on your comment, this appears to be about the price of capsules in other markets outside of the US. What we can confirm is that here in the US, we have not changed any of the costs per capsule for our sleeves of coffee this year.

Vor Tag
Vanessa Maartens
Vanessa Maartens

The retail analyst Syd Vianello tweeted that the price hike of Nespresso came to 25% (from R80 per 10 pods “pre-Covid” to R100 currently), and that South Africans can expect more price hikes due to rand weakness - particularly of summer clothing in coming months.

Vor Tag
Vanessa Maartens
Vanessa Maartens

Go look up Business Insider article about the price hike?! They also said your prices went up by 20.00 a sleeve?! Why lie?!

Vor Tag
Nespresso
Nespresso

Hi Vanessa, the price of the capsules has not changed.

Vor 2 Tage
Jarred Hammet
Jarred Hammet

I have heard of a BHAG - a Big, Hairy, Audacious Goal. Your two-year goal is B,H & A! I commend you. I have been trying to imagine a coffee cart, powered by solar cells, prominently showing Nespresso's logo and commitment to recycling. Oh how cool it would be if the cart's sides were made from recycled capsules!

Vor 2 Tage
Ana Stierl
Ana Stierl

Kakao gab ocistiti od kalka

Vor 2 Tage
ali alatawi
ali alatawi

It was pleasure to hear from you. We hop to make it easy to collect the used capsules in Bahrain. Thank you very much and good luck.

Vor 2 Tage
Nespresso
Nespresso

Hi Ali, we are happy to know that you are interested in recycling and concerned about the environment. We are working on launching our recycling program in Bahrain. Please stay tuned :)

Vor 2 Tage
Daniel R Channel
Daniel R Channel

Why don’t you say it will stop when it runs out of water instead of the machine will stop

Vor 2 Tage
Bassil Beesoo
Bassil Beesoo

Well I am with nespresso more than 15 years ... I can't say any thing but it's amazing to me I love it ❤❤❤🌷⚘

Vor 2 Tage
Harriet Herrera
Harriet Herrera

Love you 💋💋😘😘❤️💯

Vor 2 Tage
House of Cid
House of Cid

Climate change is real, even if some ppl don’t believe!

Vor 2 Tage
Josefina Clark
Josefina Clark

You can get more info about me on my channel 😍💋 💝💖❤️

Vor 2 Tage
David Mircea
David Mircea

When are you going to bring the Vertuo System to The Netherlands and other countries ?.

Vor 2 Tage
Sebastian Heuw
Sebastian Heuw

Pertamax gan

Vor 2 Tage
Dani Viterbo
Dani Viterbo

Qual é a música desse comercial? To doida atrás kkkk é linda!

Vor 2 Tage
Cristiane Alferes
Cristiane Alferes

Parabéns maravilhoso Dani arrasa!!! Papoula orgulho, muito bom

Vor 2 Tage
Nespresso
Nespresso

Boa noite, Cristiane. Como vai? Que bom que gostou do primeiro vídeo da série. Acompanhe os nossos canais oficiais para ver os próximos. Até mais!

Vor 2 Tage
T Diesel
T Diesel

Don’t purchase the milk frothier. It is faulty and won’t last!

Vor 2 Tage
Nespresso
Nespresso

Thanks for these details. A Machine Technician will gladly assist in a resolution via our toll-free number, 800-562-1465.

Vor 2 Tage
T Diesel
T Diesel

It has a flashing red light and won’t spin or heat. I have done some research and learned that hundreds of other unhappy customers have also experienced the same issue.

Vor 2 Tage
Nespresso
Nespresso

Hi, what was the issue?

Vor 2 Tage
Supa Dupa Hilton
Supa Dupa Hilton

A solid Orange light stays on all the time. Nothing happens when I press the button. Is there a fix for this?

Vor 2 Tage
Nespresso
Nespresso

A Machine Technician will gladly assist in a resolution at 800-562-1465.

Vor 2 Tage
Joey .A
Joey .A

Mine doesn’t create foam am I using it wrong?

Vor 2 Tage
수까락
수까락

노즐이 막혀서 역류하는것도 있는데... 그건 설명이 업네요.

Vor 3 Tage
Petra - wir uns kennenlernen
Petra - wir uns kennenlernen

0:53 Dandy

Vor 3 Tage
fabiola Praxedes
fabiola Praxedes

Dani linda como sempre e espetacular 😍

Vor 3 Tage
Isabela Fernandes
Isabela Fernandes

Ah, que história maravilhosa! Como eu amo essa marca 🥰

Vor 3 Tage
Nespresso
Nespresso

Agradecemos o carinho que tem com a nossa marca, Isabela. 😍

Vor 3 Tage
Adam Pic
Adam Pic

Mine leaks coffee from the bottom :( also, i descale successfully, but the machine still shows red and yellow lights as if it still needs to be descaled. Help Nespresso!

Vor 3 Tage
Nespresso
Nespresso

We share in your disappointment regarding your VertuoPlus machine, Adam. We offer a lifetime support for troubleshooting your machine and our Machine Technicians are available 24 hours a day, 7 days and week at our toll-free phone number, 800-562-1465. We look forward to speaking with you soon.

Vor 3 Tage
Alicia Nelida Delgado Caffe
Alicia Nelida Delgado Caffe

Cuando el café la máquina pierde agua por debajo saliendo agua por los costados, intente comunicarme por telefono, para consultar y no pude . Espero alguna respuesta, gracias

Vor 3 Tage
Nespresso
Nespresso

HI, thanks for contacting us, could you please clarify the country you are contacting us from? This way we will be able to contact the appropriate department. Thanks in advance!

Vor 3 Tage
Mita Asthana
Mita Asthana

What about cold ones is it able to make cold delights

Vor 4 Tage
Nespresso
Nespresso

You can brew directly over ice, Mita, as our machines do not have a cold setting.

Vor 4 Tage
Chelsy Lewis
Chelsy Lewis

Is it possible to buy a replacement cup support?

Vor 4 Tage
Nespresso
Nespresso

Hi Chelsy, we do indeed provide spare parts. Please can you send us a private message with your member number and address, so we can identify the correct part you need? Many thanks.

Vor 4 Tage
Daniel Cabrera
Daniel Cabrera

Como faz para que a espuma não se separe do leite?

Vor 4 Tage
Nespresso
Nespresso

Oi, Daniel. Tudo bem? Para que a sua espuma de leite fique mais consistente, recomendamos que utilize o leite UHT gelado para o preparo. Após ela ficar pronta, orientamos que você a misture fazendo movimentos circulares diretamente no Aeroccino ou Barista, antes de colocá-la no copo. Demais dúvidas, estamos à disposição.

Vor 4 Tage
Norule Roz
Norule Roz

i tried to make cappucino. however it turned out runny. how do i gauge the right amount of froth and milk to use?

Vor 4 Tage
Nespresso
Nespresso

Hi there, when making a cappuccino, we would recommend filling the jug up to the min mark. Many thanks.

Vor 4 Tage
Caio Cardoso
Caio Cardoso

Hi, I want tô know why this machine available in Brazil

Vor 4 Tage
danielu2212
danielu2212

Can I descale without the special Pipe? I lost mine

Vor 4 Tage
Nespresso
Nespresso

Kindly give us a call at 800-562-1465 to order a replacement.

Vor 4 Tage
Caio Cardoso
Caio Cardoso

When going available on Brazil? Thank you (Informs The date please)

Vor 4 Tage
Caio Cardoso
Caio Cardoso

Ok nespresso eu fico esperando 😉

Vor 4 Tage
Nespresso
Nespresso

Oi, Caio! Tudo bem? 😊 O calendário de lançamentos varia em cada país. Acompanhe a nossa página da Nespresso Brasil e fique por dentro das novidades! 😉☕

Vor 4 Tage
Caio Cardoso
Caio Cardoso

😊

Vor 4 Tage
Caio Cardoso
Caio Cardoso

And vertuo next or plus black

Vor 4 Tage
Caio Cardoso
Caio Cardoso

And i want altissio coffee when launch on Brazil

Vor 4 Tage
nilcars
nilcars

A variedade dos sabores, o diferenciado relacionamento com o cliente e ainda a qualidade dos serviços e produtos Nespresso, não estimulam a procura por outras marcas. Experimentei por curiosidade outras marcas e não fiquei satisfeito.

Vor 5 Tage
Nespresso
Nespresso

Oi, nilcars. Fico feliz em saber que está satisfeito com os nossos produtos e serviços, e espero que possamos continuar a proporcionar a você boas experiências. Conte com a gente para o que precisar! 😍

Vor 5 Tage
aka emed
aka emed

Mine still says i need descaling and its so annoying nespreso should make their service better

Vor 5 Tage
Ryson Bhunu
Ryson Bhunu

#coffeeisthebest

Vor 5 Tage
nilsou
nilsou

Please release an new Expert machine, Expert II, with the following changes: - Possibility to "load" the machine with more than 1 capsule at the time so that you can actually make any use of the timer. - Better water spill tray with a sensor warning when it gets full to prevent it from flooding. - Make the cup hold adjustable rather then just a free moving thing. - More freedom in the application (now 110 ml coffe is maximum for americano, but 130 ml is maximum for lungo, makes no sense). If this is fixed then you @Nespresso have made the best coffee machine the world have ever seen.

Vor 5 Tage
Nespresso
Nespresso

We appreciate the feedback.

Vor 5 Tage
mchlbk
mchlbk

Remee er godt nok sunket dybt.

Vor 5 Tage
jacpropato
jacpropato

São incomparáveis! Mas ficou muito caro e sem promoção Mudei para L'or

Vor 5 Tage
Nespresso
Nespresso

Oi, Gustavo. Como vai? Agradeço por compartilhar com a gente as suas observações e as encaminhei ao nosso setor de Qualidade para as devidas considerações. Estamos sempre trazendo diferentes ações promocionais ao longo do ano, utilizando critérios distintos para cada uma delas e esperamos poder atender melhor as suas expectativas no futuro. Esclareço que as nossas lojas parceiras de trade possuem total liberdade para precificar os produtos de acordo com a sua estratégia de vendas e, apesar de acompanharmos essas movimentações, não podemos interferir no valor praticado por eles. Continuamos à disposição caso tenha dúvidas ou queira acrescentar algo mais. Até logo!

Vor 4 Tage
Gustavo Malufe
Gustavo Malufe

@Nespresso desculpe Nespresso, não conocrdo com vcs, sou consumidor e vou continuar sendo porém as promoções e ofertas são "pra boi dormir" sempre condicionadas a minimo de compra, pura enganação, até pelo tal de "frete gratis" que só é valido com compra minima. Os sabores são unicos e continuo comprando mas que as promoções são enaganações isso sem duvida alguma e falo isso em todos os sentidos desde a compra de packs linkadas a brindes até valores de maquinas, alias, essas são SEMPRE MAIS BARATAS NAS REDES DE LOJAS PARCEIRAS, nas lojas nespresso são as mais caras!!! Só Brasil acontece isso mesmo.......lamentável

Vor 4 Tage
Nespresso
Nespresso

Oi, jacpropato. Tudo bem? O preço das cápsulas reflete o cuidado que temos na produção sustentável do café, para que possamos oferecer apenas o que há de melhor aos nossos clientes. Saiba mais acessando a página de "Sustentabilidade" no nosso site. Através do nosso site você também consegue conferir todas as nossas ofertas vigentes. Até mais!

Vor 5 Tage
rhisayama
rhisayama

Excelente café, queijo (especialmente o Mandala) e dicas! Parabéns a todas!

Vor 5 Tage
Camila Rodrigues
Camila Rodrigues

Amo os cafés da Nespresso! 😍☕♥️

Vor 5 Tage
Ahmet *****
Ahmet *****

If it is pre-set to espresso (40ml) and lungo (110ml) and i change the settings won't it affect the taste? What's the limit? For example for espresso how much ml higher can it go? And what are your suggestions ?

Vor 5 Tage
Nespresso
Nespresso

We recommend enjoying each capsule according to its recommended serving size: Espresso at 1.35 ounces and Lungo at 3.75 ounces. You can add more water and you are correct in that it will impact the taste.

Vor 4 Tage
Bira Firmino
Bira Firmino

Estou impressionado com a NESPRESSO

Vor 5 Tage
Jorge Jorge
Jorge Jorge

Cara Daniela: Fui Diretor de P&D em uma companhia multinacional e uma de minhas àreas foi aquela de Avaliação Sensorial, com painéis de provadores internos e externos. Desenvolvi uma técnica chamada "Product Mapping" que correlaciona vários atributos sensoriais estatisticamente, tudo mostrado em gráficos bi ou tridimensionais, usando a chamada "Principal Component Analysis". Uma descrição mais simplista da técnica é chamá-la de topografia de gosto. Tenho absoluta certeza que os consumidores da Nespresso apreciariam ver tais gráficos para decidirem que tipo de blend de cafe eles/elas gostam mais. Uma imagem vale mais do que mil palavras... Se tiver interesse, use LinkedIn ou Facebook para me contactar (vivo nos USA).

Vor 5 Tage
Fifi Arnassalom
Fifi Arnassalom

Français

Vor 6 Tage
Jack Frost
Jack Frost

I can not program the water volume with my Citiz/milk after descaling, both espresso and lungo are 1/6 of a cup no difference. i have factory reset a few times and that does not work. pls hlp

Vor 6 Tage
Nespresso
Nespresso

Thank you for letting us know, Jack. We're at your service.

Vor 4 Tage
Jack Frost
Jack Frost

@Nespresso Thank you, i have contacted my countrys support, had a fantastik conversation and got my issue fix, great service

Vor 4 Tage
Nespresso
Nespresso

How frustrating, Jack. A Machine Technician will gladly assist via our toll-free number, 800-562-1465.

Vor 5 Tage
Rawan Abu Salman
Rawan Abu Salman

Hi. You mention you can make 6 drinks, and "Creamy latte" is one (new?) one. I currently have the machine and am wondering how we could do that? And what's the difference between a creamy latte and a latte macchiato? Thanks

Vor 6 Tage
Nespresso
Nespresso

Please be assure that it is still Latte, just more cream and recipe might be different. There is new special button on the machine for it. Thank you

Vor 5 Tage
Rawan Abu Salman
Rawan Abu Salman

Nespresso thanks foe the reply. I have checked the manual. It only shows a Latte macchiato button. I was surprised here to see “creamy latte” as a new option as well and was wondering a) how I could do that with my machine and b) what’s the difference between a creamy latte and a latte macchiato. Thanks

Vor 5 Tage
Nespresso
Nespresso

Hi Rawan, to obtain the beautiful milk foam it depends on the kind of milk you use (cold whole milk) and you may turn the button on the lid to maximum. Please feel free to check the manual of the Lattissima machine :O)

Vor 5 Tage
Loránd Laczkó
Loránd Laczkó

is it okay that i drink coffee at 12? i mean without caffein

Vor 6 Tage
Guilherme Nobre Souto
Guilherme Nobre Souto

Muito interessante o vídeo, sobre o uso do café, a anos que, do nada, saquei que, para mim, café é o melhor tira gosto, justamente com a Colombina, a cachaça que tomo preferencialmente, pois o jatobá transfere bem menos, para a bebida. Outro lance que surgiu, Sumatra, fumo sumatra, na Bahia se produzem charutos muito bons, vez outra, com café e Colombina, queimo um , Dannemann, ou Dona Flor. Saravá !

Vor 6 Tage
Kemal Irapa
Kemal Irapa

So ein schwach sinn .. und wo ist das Problem behebung. In Deutschland gibts nur Werbung aber keine Problem Lösung mehr. Um immer neue Maschine zu kaufen. Dann redet man wan von Umwelt.....

Vor 7 Tage
Sonja Patzelt-Schauer
Sonja Patzelt-Schauer

Bei dem Video geht es um die Erklärung einer Störung. Es kommt immer auf die Art des Problems an. Leider ist dein Umgangston mehr als unterste Schublade.

Vor Tag
Nespresso
Nespresso

Hallo Kemal, es tut mir leid, wenn das Video Dir keine Hilfestellung war. Solltest Du aktuell ein Problem mit Deiner Maschine haben, so kontaktiere uns doch gerne einmal. Zusätzlich ist es so, dass wir mit unserem Reparaturservice und den Kollegen aus der Technik versuchen, unsere Kunden dabei unterstützen, lange Freude an Ihren Maschinen zu haben. Liebe Grüße

Vor 7 Tage
Julie Woolner
Julie Woolner

Terrible video! Have tried so many times & cannot be done. I have had cheap coffee machines that were not this complex to descale!!

Vor 7 Tage